Retainership
Retainership
We also offer a retainership approach where we can help customers throughout a period of time in implementing all new processes with the help of your top management.
We undertake retainership to implement those learnings (which we teach during classroom training) along with the associates — with active support from top management — for a predefined period (min 18 to 24 months) with periodical visits to gemba on a monthly / fortnightly basis.
Benefits of Retainership
Improve overall performance
One of the clearest benefits of Retainership is regular reviews with necessary corrective measures to improve the overall performance of the company. Monthly review of the progress made by your staff provides a perfect opportunity to find areas that need attention.
Increase employee engagement
Retainership is not just about review of what an employee can do for the organisation. Regular feedback can increase engagement, which pays dividends for the company — correlated with quality, sales, service, retention, safety, profit and total shareholder returns. By reviewing performance at periodic intervals, staff gain a greater understanding of how their role contributes to company goals.
Identify the right candidate
When there is a position in the organization that needs to be filled, the perfect candidate could be readily available. During the Retainership process employees start improving themselves with a series of techniques — ultimately what's best for the bottom line of the company. Promoting from within tends to outperform external hires on retention and cost.
Strengthen relationships and loyalty
Working with your team members on a monthly basis offers opportunities to positively impact relationships with each team member — praising good performance, rewarding hard work, and listening to concerns. Retainership impacts the bottom line by increasing employee retention rates, so you don't have to hire replacements as frequently.